What These Answers Actually Cover
This FAQ is built around the real questions that come through our support queue — not a generic checklist. Each answer walks you through the actual step or policy, so you can resolve it yourself without waiting on chat. Deposits via PayPal, Venmo, or a Play+ prepaid card are covered in detail, including how each one confirms on your account screen. Withdrawal
questions get their own section because the verification path matters: identity checks run before the first payout, and knowing that upfront saves time. Access and eligibility answers are honest about state law — availability depends on where you are and what local law permits. If your question isn't listed here, our live chat team picks it up from there. Players in New
York and Charlotte reach support the same way: through the chat icon in the bottom-right corner of any lobby page.
- PayPal
- Venmo
- Play+
- Live Chat